PayPal Acceptable Use Policy

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If the merchant won't accept a postal mo, then I shop elsewhere. We identified activity on your PayPal account that violates the terms of our User Agreement. To improve is to change; to be perfect is to change often. I'm not sure what I'd do it I can't reopen the business. I spoke to a rep who reviewed my case and restored my account within 15 mins of review. I've gotten banned from paypal for similar silly violations of thier acceptable use policy, would love to help others avoid the same fate. All the employees , staff , salaried persons life is on stake.

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PayPal Acceptable Use Policy (AUP)

To login all cookies must be enabled. Prohibited Activities You may not use the PayPal service for activities that: Activities Requiring Approval PayPal requires pre-approval to accept payments for certain services as detailed in the chart below. I accept I decline. These cookies are necessary for the website to function and cannot be switched off in our systems. In order to use this website we use the following technically required cookies.

For perfomance reasons we use Cloudflare as a CDN network. How these fraudsters live with thsemselves I dont knw. Paypal has limited my account. All the employees , staff , salaried persons life is on stake. It has fucked the business. They are trying to fuck the genuine businesses. I sent an appeal to them via appeals paypal.

But sadly, I got another automated reply that their decision is final. After a few more weeks, I never gave up and I looked for a different way to reach them. A real human replied to my case, and my account was unbanned. Good thing there are still humans in Twitter nowadays. I just had this crap happen to me! I have no idea where that transaction came from or who made it or even if my account was hacked I am an American and dont even know how much 1. Just pre rehearsed message that they reviewed my case and they can not re instate my account it is on permanant limit BAN I wrote 3 more letters and got the same results so I called ebay and they set up a 3 way call with one of the reps from pay pal pal and they would not even pay attention to what I was trying to say.

The more I google this issue the more horror stories I find. I was a member of them and ebay for many years now that they are seperate from ebay they SUCK!

After all the money they got from me in fees this is how I get treated. If they cant fix this issue and it looks like they dont even care to try then I will gladly take my busniess someplace else. I also got my account limited recently. PayPal wanted every document under the sun.

After being with them for over 6 years, they no longer wanted to do business with me? Almost all of my customers pay with PayPal because it is easy, now I have to find an alternative for customers which is not an option. Can you create a new account after being limited?

I contacted Auction Essistance and they said you can, but you have to be untraceable…whatever that means. Depending on how much he has done, it is very likely. Many of these companies do not take fakes lightly and you can seriously get jailed for this stuff. If he has done numerous volumes on eBay under his personal details, it is just a matter of time until they find out.

PayPal just banned me. I too have become high risk to them, and now permanently banned from using PayPal without any further explanations. This is what happens when corporations have no real competition out there. PayPal has become a monopoly so they can do whatever they want. But I wonder if a class-action law suit could be the way to shake them up a little? I banning people for some real criminal activities is one thing, banning working professionals for no apparent reason and no explanation is quite something.

When our fans began asking us if there was a way they could show their support by donating to us, I opened a PayPal account and linked it on our homepage, and used it strictly for fan donations. As a way to thank our fans who went the extra mile by becoming donors, we extended the offer to allow them to request an entertaining video scenario that we would act out for them as a perk for their support.

It was the best incentive we could think of, being on a video-sharing platform and all. Naturally, we never filmed anything sexual or seriously harmful in nature, and were simply acting out the crazy challenges and silly requests our fans were sending us. Our videos may come off as wild and strange, but none of them are sexual in nature, and we never film any of them from an erotic standpoint.

The kind woman on the other end of the phone laughed at the ridiculous accusation made against us, told me that risk management was simply doing their job but may have made an error judgment, and informed me she would leave a note regarding our conversation and the decision that had been made to remove the limitation.

Everything after that was fine for a while. He also told me he would leave a note which stated we had spoken in detail about the issue and wished me luck.

I am awaiting an email response from them, and will follow up with everyone once their final decision is made. The biggest issue with this, aside from the ridiculous accusation of our videos being sex videos, is that not once have I ever sold anything on PayPal. A look at my transaction history will show that every instance is in the form of a donation sent by a fan of our YouTube channel. Not once did we accept anything with a physical address with a binding agreement that expected something in return, so for them to accuse us of selling anything is ridiculous.

Keep in mind that by using their service to receive donations, PayPal was keeping a fee for every one we received. I understand humans make mistakes, as I am one too, but this is a costly mistake which is also adding insult to injury by accusing me of selling sex videos on the internet. And of course I need to collect the balance that is now frozen in my account for days before that happens.

This is an update to the post from yesterday. I received a reply from PayPal, and this is exactly what it said:. We regret to inform you that we cannot overturn the limitation on your account. We appreciate your cooperation and thank you for your prompt attention to this matter. If you have any further questions or need our support, please contact the PayPal Brand Risk Management Department at aup paypal.

I wrote a very detailed message to them which echoed my original post here, and this is all I got in return. The worst part about it is that it was from the same lady from the Brand Risk Management who sent me the original email.

I emailed her back and requested she forward my email to a supervisor or the office of executive escalations. After speaking with a supervisor from a location in Nebraska who ensured me my email would be fully read and our account reviewed a second time, PayPal has fully restored our account for now! They found that our account was never in violation of their Acceptable Use Policy, and requested that we continue using them for our fan donations to our YouTube channel. We have decided to forgive them for the accusations made against us and continue being their client for the time being!

Read this comment here: I too was limited permanently with no chance to appeal. I did encounter the idea of stealth and have been reading the eBay incognito guide, but find it confusing. Do you think it would be easier to get a PayPal already set-up from a seller like Auction Essistance? Notify me of follow-up comments by email. Notify me of new posts by email. By continuing to use the site, you agree to the use of cookies. The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible.

If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. I know how all of you feel. Last year I had my PayPal account hacked; not just once, but twice in the same year!

Yes, I stopped using Paypal and was hacked not just once but twice in the same year. I got my money back but this was just too much! Thanks for all of these comments. Has anyone been through this?? I wish GC is available in my country soon. Hi, Could you pls tell me the process?

Pls help, I wish to have a plan B when Ipaypal deny my appeal. And mak e a legal site which to those person who are needed money. One more bad story with paypal. With second case the same thing: I called to them- they told me that and sent mail too: Dear Volodymyr Kravets , Your PayPal account has been limited due to an excessive number of reversed transactions.

In the same day they closed my cases not in my favor. There was a link given above, I clicked on the link, but there's no where to sign etc. There's no clear instructions at all and I can't get in touch with anyone because paypal isn't open on the weekends.

The document, when opened is simply a factual document about their terms and conditions. I would greatly appreciate any help - if anyone's been in such a situation - is this a serious issue and should I be worried that I might get sued or something? Now running on a fully modded, Mobile Friendly 2. So much thanks for all the help given along the way by forum members.

There can be many items that fall under misuse of paypal policys from adult goods to replicas knifes tobacco etc etc the list can go on often you will not even be aware that something infringes somebody's copyright had an issue once with a sons of anarchy patch thought they were a 70's punk band w00t. It is more than likely that you were reported to paypal by a rights owner and at this minute paypal will react with an account suspension.

Now it can be difficult to get the account open again but should be possible if you have removed the items and can convince them it was a genuine mistake. Now the problem is that it would not be beyond the realms of possibility that the rights owner of the items in question may pursue this further or the lawyers probably acting on his behalf see a chance of making money.

I have read of cases where money demands were made to drop the case although as mentioned above I personally think this is unlikely the larger firms just want to protect there Brands so when the questionable items are removed they are happy. Not a nice situation to be in the hardest part will be to get the paypal account open again remember they are most likely just reacting to a report they do not generally instigate unless it is something really against there rules like adult material etc.

Using a different paypal account on the website is not an option as the website address will have been flagged. Thank you so much for your response - did you manage to get them to reopen your account? Yes, I do think someone lodged a complaint to them because this has never happened before and it is very clearly stated it's inspired i had about 5 of them but I've since removed all of them - I'd rather not risk it and paypal actually simply asked me to change the name to "Designer inspired" and take out who exactly it was inspired by.

PayPal Acceptable Use Policy (AUP)

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Violations of the Acceptable Use Policy We encourage you to report violations of this Acceptable Use Policy to PayPal immediately. If you have a question about whether a type of transaction may violate the Acceptable Use Policy, you can email PayPal's AUP Compliance Department at: [email protected] I was informed that some knives/weapons on my site violated the "PayPal Acceptable Use Policy".However I cannot find a list of what . We encourage you to report violations of this Acceptable Use Policy to PayPal immediately. If you have a question about whether a type of transaction may violate the Acceptable Use Policy, you can email PayPal’s AUP Compliance Department at: [email protected]