Comcast increases Xfinity internet speeds across the northeast

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May not be combined with other offers. Xfinity, like all cable Internet providers, chooses to prioritize download speeds for their customers because most users download much more content than they upload. Retrieved 8 October Comcast i hope you company burns to the fucking ground. I am hoping I can post this without even one star, but I feel sure when I hit submit it will force me to be a one star reviewer

Xfinity Performance Pro

Fuck You Comcast

This is normal — a variety of factors slow down the speed that reaches individual devices on a healthy home network, with signal fade in WiFi being the biggest issue. Overall, Comcast speed tests are comparable to other cable providers. Their network quality varies from area to area, so be sure to check results in your city.

Search your zip code with our search tool at the top of this page to see local speed statistics. This speed test can be used to test any internet provider, not just Xfinity. Speed Test Simply press "start test" to see your results. Something went wrong and the NDT test didn't load! First Testing Upload speed Testing Download speed. Fastest Cities for Xfinity Internet Service. Xfinity internet from Comcast offers up to seven speed tiers to suit the needs of any household.

See the three most popular internet packages below to decide which is right for you. The Xfinity Performance Plus internet plan formerly Xfinity Performance 25 gives you reliable speed at a great price. If your home has three or fewer internet users, this is a good, low-cost internet package.

The Xfinity Performance Pro internet plan delivers the most speed for your money. This is a great internet package for an average-sized household. This is a high-powered package for people who understand the value of reduced load times. One of the biggest advantages of Xfinity internet is the amount of data you can use in a month. Almost all Internet Service Providers have a data cap on their services, meaning they limit the amount of data you can transmit through your internet connection within a single month.

Think of it as counting minutes on a cellphone plan. With Xfinity internet, you won't need to worry about how much data you're using. Most customers don't come anywhere near 1, GB in a given month. So, go ahead and binge-watch your favorite show on Netflix all night.

The new Xfinity xFi brings a whole new experience to your home network. It lets you manage your home WiFi network using your phone, your laptop, or your TV if you have X1 service. This means you can set up your network without the help of a technician, see which devices are connected to your network, and even set usage limits on certain devices. The free Xfinity Connect app puts you in charge of all your communication on the go. It allows you to text and make WiFi calls from your smartphone, saving your wireless and text minutes.

You'll also get 7 email accounts with plenty of storage up to 10 GB. Xfinity Terms and Conditions: Not available in all areas. On Demand selections subject to charge, indicated at time of purchase. Actual speeds vary and are not guaranteed. Call for restrictions and complete details.

New residential customers only. Limited to Digital Starter service. I always provide credit, as much as I can, keep asking for credit because that shifty company is stealing your money. There used to be a service center on Eaton Road in Chico , here in Butte County California ,where you could go to re-negogiate your ever-increasing cable bill every two years They opened up an Xfinity store in the Chico Mall peppered with snotty little brats who are so bad at customer service and only interested in selling you more crap that you don't need So when I went in to sign the 2 year customer loyalty pledge to get a lower rate like I have been doing for years and they told me they don't reward customer loyalty anymore!

After 15 years with these clowns we have had it Poor customer service in person, idiots who cannot speak English on the phone, and rates going through the roof We are now shopping for a telephone and internet provider and are going to dump the cable for good. One day, my internet goes out due to wires catching on fire, so a technician comes out and rewired the cabled to have it hanging from the pole to my mango tree feet away causing a wire to be hanging almost on the ground.

This is extremely unacceptable! Comcast has its own complaint site. Not really surprised since they work so hard to really earn it. It's the future of TV in terms of technology.

I am writing this comment because I absolutely detest Comcast. Just try to cancel its service. They will grind you into the earth using automated harassment tools and using foreign low cost Help desk antagonize-rs. Finishing with false billings that are sent to collection agencies. Actually, I enjoy the challenge. I look forward to court and making press releases. Your phone service sucks, your website sucks. He went through my house, removed items and now my service is out in a couple rooms.

I had to go out and purchase the items he removed, replace them and now everything is working again He said it was Tried to stream a show on my computer tonight. Waiting, Waiting, Waiting, nothing!!! I pay for this shit? Internet goes down every month at home, reboot every two weeks. Wait for 20 minutes to talk to someone who has no clue and no resolution.

Why is there no competition for cable and internet? They get away with total abuse! Signed up for internet service this Last Friday. My eq came on Monday. After dealing with their customer service for less than a day. I am already over it. Today I forgot and X1 updated —- so of course NO signal. What pain in the butt. They have ZERO loyalty to their existing customers, can only get good deal as a new customer!

The customer service, while staying within professionalism, basically says "sorry about your luck! AT 1am Comcast decides not to provide anyone in my city with WiFi, cutting short all of our YouTube videos, and shutting down our online American history courses.

I might have to actually read a book. I do not pay this kind of money for this disgusting quality of life. I am hoping I can post this without even one star, but I feel sure when I hit submit it will force me to be a one star reviewer I am not on social media, but again tonight, I find myself with zero TV in an area where Comcast has taken over service and we cannot get a lot of the other upgraded bundles like even ATT or Verizon offers, because of corruption in the Alexandria City officials!

Tonight again we have zero service, and everywhere else I've ever lived that was an automatic credit. No sir, not here. We will have to call, hound, badger, and then And, they don't care. Got our bill doubled in less than two years, even calling customer service to review and make changes, no change, no real reduction, just more piddling on the phone. We're moving in two weeks, cannot wait!

Be careful about loosing your internet!! So dont let them inside your house take router and plug it to the outside cable have the little fucker tech prove it works to the outside cable and NEVER let him in your house. Next fucking time my service mysteriously stops for no apparent fucking reason I'm going to start a class action. I've had the same service for well over a year now. Comcast just sent me a letter stating I was "accidentally" given HBO.

So I look up my service plan on their website and it shows that HBO is checked in green as included in that plan. They forgot to cover every facet of their fraudulence Anyone interested in a class action lawsuit?

I'm going to run for City Council with only one campaign promise: Get new internet and cable providers in Cambridge. Get your shit together, Comcast. God dammit between not being,able to switch the channel for 20 minutes to finally changing it and all it does is start glitching im going to end up dying of a brain aneurysm.

Im so fucking pissed off at comcast , if they didnt have my nads in their grubby little money gouging paws of satan no way would i continue this excruciating punishment. If i had a choice of paying one more dime to comcast and licking the jam out between the toes of a 73 year old obese homeless man with athletes foot, id choose the latter 7 days a week. Comcast remotes should double as dildos so you can keep getting fucked by comcast in more ways than you thought you were limited to before.

I used to work for these assholes back in , I was also a customer The only real benefit they offer to employees anyway I worked in the direct sales department. I worked in the heat, cold rain and was even ordered to work during a dangerous storm!

Bullshit slave job and overpriced cable and internet! Ralph Roberts The Founder and Late Chairman must be spinning in his grave, to see what his greedy son has done to this company! My expensive comcast internet is very slow to connect and frequently and inexplicably does not work at all for hours at a time.

I will be moving to my hermit hut in the mountains soon when I retire so I am looking forward to the time when I will cancel my Comcast internet I already had the pleasure of cancelling my comcast cable. Hey Comcast, eat your shitty internet. There you go fat stupid cuntcast. Make the intenet go out for no fucking reason in the middle of the night and not listen when i try to restar it. I deserve to watch my show and Comcast is a fucking useless cunt.

Comcast is constantly going down in our area, which happeneds about three times a week. It sucks because our cellular plan has its weak spot in our area so we just get fucked by weak service and shitty internet. Once we were leaving our house and saw a bunch of those idots standing out in the middle of the street clueless as fuck. They shut off my service for 4 days straight, required us to call them 4 times to finally turn it back on, and are now slowing down the internet every night.

This happens at least 4 or more times a week. This was even after Comcast called me and told me that the service tech would be running about an hour and seven minutes late past the window I was originally given. Two hours and seven minutes later, still no installer, and my parents still don't have cable TV or phone service. I was told by customer service that, since the technician didn't show up, they could just reschedule an installation appointment for July 31st, almost two weeks later!

That is totally unacceptable. I'm a loyal customer of Comcast for 15 years and now they can decide to charge me dollars a month for cable? I gave up their fucking cable but kept our routers because, well I need internet and don't feel like going through the process of hooking up another router.

It must be some shitty coincidence that the week we stopped buying cable our internet speeds slow down dramatically. Just spent a week trying to get these clowns to acknowledge that I own my own modem and that they need to stop billing me for a rental. Honestly, they claim to be focused on improving their shit-sucking customer support, but it blows just as badly as it always has.

But I sense that as long as this market is allocated between these two, we all will just be screwed, ripped off, lied to and cheated, as we have all along. Not only were we blatantly lied to about that, but the internet speed as well. We were told we are to be having 60mbps, yet any time I check it on my laptop which is connected via Ethernet it shows up at around 7mbps. Also, I work from home dealing with sensitive information.

I will give rob two thumbs up and I exclude him when I say that I hope every single Comcast employee stubs their toe with every step they take for the rest of their lives.

Sincerely, Every single one of your customers. A simple call or email was to damn hard. So go F yourself Comcast Xfinitysamebshit. They are the worst. If only there were a way to obtain free. Hope they get buried. Comcast seems to think it's alright to deliver packets by throwing usb sticks in my fucking window.

Goes out atleast 3 times a day, but it tries to out-do itself sometimes. Today it's gone out once every hour and this hour it went out twice.

It's like comcast is trying to prove to me it is the eorst fucking provider out there. I live in Alabama. Whenever we get a storm here, which happens a lot here during the summer, my internet goes out. They control the majority of internet and cable across the whole city of Tuscaloosa as far as I know. I have a huge exam tomorrow. I actually have to plan when my internet will work in order to find time to study.

If my local forecast says storms all night, well fuck me, no internet for 6 hours or more. Scheduled maintenance in the middle of the fucking afternoon?

It honestly makes me sick to my stomach on how organized Comcast is when it comes to making money. Yes, their site is very user friendly and looks great when purchasing a package. Elon Musk, help us. I'm on their website: You may experience a slightly longer wait time due to increased volume of customers who are also contacting Comcast. A Chat Specialist will be with you shortly. Thank you for your patience.

Just wanted to ask for one day back. Take my bill divide by 30 days and give me a refund today for crappy internet. Yes, I restarted the modem - uuuuggghhh. Why are we hostages to these assholes? Called today to cancel the TV and voice that I never asked for and have never used. The bigger issue with all of this is the monopoly the cable companies have. I don't have any choices for cable - they are the only provider allowed in my area.

Government mandated monopoly - so much for free market and competition. I've been a blood donor to Comcast for 20 years and they constantly change packages, increase prices with zero notice, and then make it very difficult to get straight answers and basic service.

Used to be free. Then it was 1 free but others are a fee. Comcast just takes and takes and takes but again, only because they have a monopoly. But can we have multiple cable providers coming in over the exact same copper cable line?

Oh no, can't have that. I detest Comcast, detest talking to them, detest paying them monthly, detest the quality of their services, detest the quality of their signal TV and internet , detest the downtime remember POTS telephone service used to be five 9's of availability? Next step is an alternative internet provider and cancel cable TV entirely. Awesome I love free. You can take your box to the nearest store and they will exchange it. I pay a ridiculous amount of money, for laggy and glitchy cable signal.

All the effing time. I can't wait to get rid of this b. Why would Xfinity schedule a hour internet outage on a Saturday? I can't fathom the amount of disregard for customers or complete arrogance that we will be willing to continue business them after this. If this type of incident was isolated that would be understandable, however Comcast Xfinity seems to make it a regular practice of mistreating the few suckers that still give them a chance.

With so many other options now why are we still bothering to engage with them? Showing up at shareholders' meeting, urging divestiture Don't want to be silenced.. Suggested they read the web's customer complaints. Most hated company, etc. Think outside the box. They aren't scripted for that.

Facebook referral a start? Comcast slowing down this site? Show up at shareholders meetings? Pool resources hire P. I am looking into urging divestiture by major shareholders. Less work than dealing with Comcast dicktards. Might even get results Don't just say "fuck 'em", do it--it's way more satisfying. I helped put one scammer in jail for 14 years.

That was some satisfying "fucking"! Runs like fucking shit consistently at night from around 7pm to 6am. Ping will often spike near ms. Online games are unplayable and some websites are painfully slow to load. We've called them and they give us the usual "everything seems to be working fine in your area" bullshit.

Its been doing this for over a month now, and the rest of the day its fine, but when that certain time strikes ComcASSt strikes again. So i call comcast support and ask if a technician can come out and fix this problem and the earliest day that someone could come out was SUNDAY idk how they are so understaffed that they can take a max of 30 min to come out here and fix their fuck up Aside all their shitty bullshit they pull, can we take a second to talk about how fucking On Demand is a misnomer for their shitty shifty fucking service?

I went to rent A Quiet Place and apparently I can only buy it on Xfinity and I can't stream it anywhere else, so I went to see what other movies I liked were on there, and they're all for fucking purchase. I'm never gonna watch those movies again, they fucking know it, they just buy the rights for your favorite fucking movies so you can't watch them anywhere without shelling out 20 fuckin dollars for em.

They're a shitty, money-grubbing fucking company and whoever is running that joint needs to be fucking stabbed. It runs absolutely crap most times, hard to stream anime and it always tends to go out when it runs good. As a gamer being lucky to be under a ms delay is rough. What the fuck is the point of avoiding World Cup scores so you can come home and have comcast tell you the outcome of the game on the fucking title screen.

Bitch, were you there when they installed it? Thanks for being a condescending piece of shit and making me glad I switched. If you sign up for paperless billing, Comcast and Wells Fargo Bill Pay service will only send or show you the last four digits of you digit account number. In typical Comcast fashion, when you forget your password, and you can't use your mobile for a text verification code because Comcast only lets you associate your number with 1 account and I am locked out of my 2nd account , Comcast requires you to give your full 16 digit account code for verification -- the only identifier their "computer" will accept.

How in the fuck can I get my digit account number when they only show me the last 4 on all communications. Alternatively, they can send the code to my fucking Comcast email address that I never use and can only access when I log in, which I obviously can't do. Comcast in Jefferson County sucks.

You get no good channels and what you do get they dont play clear. We pay over a hundred dollars a month fir cable boxez and they dont work. They are si out dated. And its hard to contact them about the situation. We dont yse our. Cable boxes but we still pay for them every month. I would like if we were offer more channels.

Moved into a new apartment and had to get comcast because no phone service available. Wifi service is terrible. Bandwidth ranges from decent to 0 mbs. Service fluctuations are unpredictable, but it is down more than up.

Already had one service call, no improvement. The worst internet service I have ever experienced. I had UVerse in my other place and it was much better, much more reliable. I hate being affiliated with this company. It kills me To pay the monthly bill. I hate Comcast I had to rate them. I am so fed up wth Comcast!! Customer for years and every year gets more expensive and less service. On demand drops episodes then tells u to subscribe. I'm not giving you more of my money assholes!

I already pay too much! Prices change behind your back. Next best offer they can find you just removes the channels you watch most. Who do they think they are ripping people off daily??? We pay you for tv and internet- just give us that!! Stop finding new ways to screw us and do your damn job!

I'm so sick and tired of Comcast right now. Thank you for making this website! So stop bitching and if you dont like youre bill yoi can go get other shitty service with another company.

Waiting a month and no internet hookup cancelled. Looks like I am lucky. No timeframe promises kept. The problem is the monopoly that Xfinity has over this industry. I am so upset that we have only two big providers feeding the market with unfair offers. I was with them for over 20 years but they would not give me the same price as a new customer. I bought an antenna and cut the cable. It is better than them. I agree with all of you and am happy to have came across this site and to see so many people out there that feel the same way I do about Comcast.

They think that they can run things because they have the market cornered in most places but just like everyone here, there are a lot more people that hate Comcast that don't speak out and we need to band together and make a difference. I support this website and Facebook page please do the same for mine. On FB its call boycott comcast. Comcast has 1 job - keep the network flowing. They have billions upon billions of dollars to do that.

Too bad they suck the sweat off a dead monkey's balls. They don't even deserve one star. Between selling me packages that don't exist, billing me for installs that never happened, incompetent sales representatives and technical support agents that like to argue with the me rather than helping resolve issues Could have gotten more in court, but I am just seriously tired of having to deal with them. All I want is the service I pay for without all the bullshit. Comcast tells CNBC that a "fiber cut" at a "large backbone network" partner has caused a service outage affecting its business and residential video, internet and voice customers.

This is the fall back answer for "we don't know what's going on"! They just want that money I'm cancelling my Comcast at home this weekend.

Where is the negative star option? This company is the absolute worst. Can't log in anymore. Second phone line doesn't work anymore. That's the Comcast way!

They always seem to be aware of the problem and are working to resolve it. I've been hearing that for over 25 years from Comcast or whomever they need to change the name, trying to lure new fools into their sespool. I'll go ahead and open your account so that we can help you replacing the modem. I would highly recommend to swap the modem because the issue can be with the equipment. Dating all the way back to What we can do here is to swap the modem or send you out a technician to fix this once and for all.

Please provide your best contact number. Please give me few minutes. It can be a line or equipment issue. That's why I am trying to sort things out before sending you our a technician. Also, wireless connection's speed will vary due to factors like your range from the modem.

I'd much rather you read off to me the times you can have a technician come out on saturday. I hated even putting one star I work with companies for a living, and can say that Comcast is by far the worst yet. Um, no thanks Comcast! No one should use you because its very evident that you stopped caring about your customers a long long long time ago. I call the line and after an hour of testing, "suddenly" it shoots up to normal. I can watch youtube, but my anime streams won't even load 1 second.

The end is here. Xfinity WiFi hotspot is contributing to the garbage experience I have with xfinity. Worst company for sure. My fucking internet has been down for 12 fucking hours thanks to this fucking god awful bullshit company that is run by inbred apes.

Why in da fuck would you make your service set as to if the main tv box don't work none of them will???????? Has to be the dumbest shit a cable company has ever thought of storm zapped the main box now I can't watch none of the others??? Love the apps and the talk button and all but clearly someone needs to be fucking fired to have customers stuck like this I have 4 boxes 1 don't power on and I can't watch the others.

You people are idiots. Majority of the time you cause your own issues then blame Comcast for your ineptitude. Fuck you comcast you fucking idiots dont know how to do anything rigjt your a shit service going out all fucking day and dropping speed, ever fucking time i try and do something services magically fucking goes out.

Tried getting them to do some repair work. Scheduled me for a month later. I got it escalated and they rescheduled for 1 week earlier. On the day the repair work was supposed to happen, I came home early from work and waited Called them back later just to find out they rescheduled for 2 weeks later because of weather.

Didn't even call to update me. So, i am currently still without cable They show up the next day How is there no clas action lawsuit already for these fucks stealing our money?

The prices go up randomly whenever they feel like it and one person tells you one thing and promises you great deals then a bill comes and BAM hundred dollars more. Oh sorry mam he was new and quoted you wrong..

Comcast is fucking clown shoes! This shit goes out more than Dish?! S I gave 1 star cause it made me. The worst part about living in a small town is that the only internet provider is Comcast. I cannot go a day without my internet cutting out for hours a day every fucking day. Not working or B. This is just insane.

I fucking pay a ton of money and what do I get?! Every fucking single day, I come online trying to send my god damn money to a relative or someone else and guess what?! I have to go to my bank to tell them that my money is somehow stuck in the internet! I fucking wasting my fuel and damaging the world! My files are already thick like a fucking shitty roman! Am I seeing right, "no service, please wait for a few minutes. I have had their shit service for years and it honestly makes me want to kill myself.

I get get out because my city has a fucking shitty deal with them. Internet is faulty atleast 3 times a day. Their troubleshoot system is a joke! And the bill is always way too high! Fucka comcast and their shitty service. I purchased cable for my elderly mother who is I was informed that they don't have a lesser plan that lets you watch national news AND local news.

Bottom line is I WILL find a way to cut the cord and ensure they no longer benefit from my hard earned cash. Their crap, that they charge you money doesnt work. They expect the consumer to fix it. They want you to pay to send it back.

Or, there just too big to think they can fail. WOW, here I come!!! When Comcast is the only service available in the area, they have all the power to jack up their prices for the worst internet service imaginable. The largest drawback to moving to a new house was the major downgrade in internet.

How does it make sense that I used to pay the same price for internet service that provided 3 times the download and upload service than the crappy Comcast one I have now? Along with wifi randomly going out weekly and calling a technician and throttling just ever so slightly literally every ten minutes. Worst company in the world with the least care for their services, your ass Comcast. Our internet has been going out every ten fucking minutes every fucking day. I am getting sick and tired of this cock ass internet service that we have to pay a fortune for.

There prices are shit and that goes along with their internet service. I fucking hate Comcast. The Xfinity cable modem is not safe That's slower than dial-up. The internet goes out far too often. Imagine the outrage if you didn't have water or power for hours pretty much everyday?!

Internet is a necessity, and comcast has a near monopoly, charges outrageous prices, and we as consumers can not do anything about it. I mentioned Speaking to a guy from India and they deleted my post on their forums. I guess you can't mention India. Where's is that policy? I can't get a local number to speak to an English speaking agent in my area who understands my problems. Years and years of crap. Worst company in America.

Internet goes out daily, multiple times, between 9 AM and about 4 PM. Comcast wants to send out a tech - like that will do any good. Problem is in their system and they know it.

For all I know, it may be intentional. We have the very basic cable. Lousy selection of channels, standard definition. They could give us more channels at no cost to them, but they don't. Shithead ran a wire right through the siding into second floor bedroom - left the cable just flying in the wind outside the house, and didn't even put in a box where the service enters the house. Fuckers know they're the only game in town, and they pretend to care.

Can't even understand their service techs on the phone, between the foreign accents, low volume, and background noise on the line. Internet never worked as claimed by Comast. Worst customer service ever.

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The Comcast Speed Test, technically called the XFINITY Speed Test (more on that below), is a Comcast-provided internet speed test. This test is a completely free, web-based tool that you can use to see how much available bandwidth to the internet you have right now. In other words, using the Comcast. Download Speed and Latency Test. Whether XFINITY from Comcast is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection. How it works. Click "Start Testing Speed" on our XFINITY internet speed test. First, the internet speed test will automatically identify your internet provider and run a download speed test.